Shipping policy

Order Processing Time

Orders usually ship out on Monday thru Wednesday during extreme weather months. Order may take 4-7 business days to prepare. (except for special order times)

Processing Time: Orders are typically processed within 4-7 business days, excluding weekends and holidays. Custom or made-to-order items may take longer, as indicated on the product page.

 Shipping Methods and Delivery

Shipping Carriers: We work with reputable carriers like USPS and UPS for reliable delivery.

Shipping Options: Choose from standard, expedited, or express shipping during checkout, along with a pick-up option.

Estimated Delivery Times: Delivery times vary based on location, shipping method, and product availability. You'll see estimated delivery times during checkout.

Tracking: Once your order ships, you'll receive a confirmation email with tracking informations.

3. Shipping Costs & Delays

Shipping Charges: Costs are based on shipping method, destination, order weight, and size. You'll see the shipping cost before finalizing your purchase.

Shipping Delays: Unforeseen delays may occur due to weather, carrier issues, or high demand periods. (Sensational Scentz is not  responsible for any package delays)

4. Address Accuracy

Address Information: Provide accurate shipping details during checkout to avoid delivery issues. (Sensational Scentz will not be responsible for incorrect information you provide)

Contact Us: If you have any questions or need assistance, please contact our customer support team.

Trade name: Sensational Scentz

Phone number: 252-349-0681

Email: support@sensationalscentz.com

 

Thank you for choosing Sensational Scentz! By shopping with Sensational Scentz, you agree to our policies.